Responsible Gambling at Kings Chance Casino
We take responsible gambling seriously and aim to make sure play at Kings Chance stays safe and under your control. We provide practical tools and clear guidance so you can manage how you play, spot early warning signs, and get help if gambling stops being fun or affordable.
Player protection principles
We believe players should be able to enjoy gambling in a controlled way. That means giving straightforward controls, transparent information about account activity, and simple routes to pause or stop play. We respect your choices and will act promptly on requests to limit or close accounts.
Activity-control tools
You can use a range of account tools to manage activity. These are available in your account settings and can also be set up by contacting support. Tools include:
- Deposit limits - set daily, weekly or monthly caps on how much you add to your account.
- Loss limits - restrict the total you can lose over a set period.
- Wager limits - limit stake sizes to keep play low-risk.
- Session reminders - optional alerts to remind you to take a break.
Deposit limits
Deposit limits help you control spending by capping how much you can add to your account. You can change limits at any time, although increases may be subject to a short waiting period to encourage considered decisions.
Loss limits
Loss limits prevent excessive losses over a chosen period. They work alongside deposit limits and are available to everyone. If you frequently reach your limit, consider lowering it or taking an account break.
Time limits and account breaks
We offer short and longer account breaks - from a 24-hour pause up to multi-week cooling-off periods. These can be activated instantly in your account settings or with help from our support team.
Self-exclusion
If you need a longer-term solution you can self-exclude for a set period or permanently. During self-exclusion your account will be closed and you will be prevented from opening a new account while the exclusion is active. We will also provide information on further support options.
Signs of problematic behaviour
Watch for warning signs such as chasing losses, increasing the time or money spent, borrowing to gamble, or gambling despite negative consequences. If you or someone you know shows these signs, consider using the tools above and seek support.
Tips for maintaining control
Keep play enjoyable by setting clear limits, using session reminders, sticking to a budget, and avoiding gambling when stressed or under the influence. Treat gambling as entertainment, not a way to make money.
Professional help and support organisations
If you need support, contact recognised organisations such as GamCare, GambleAware, Gambling Therapy or your GP. These organisations offer confidential advice, counselling and practical help. For immediate assistance, consider speaking to a trained advisor through one of these services.